Contact Us

Claims queries

We can not assist with claims queries, please direct these to the underwriter at:

Travel Claims Facilities
1 Tower View
Kings Hill
West Malling
Kent
ME19 4UY
Tel: +44 (0) 203 829 6761

All other queries

Email: allsafeinsurance@brokersure.com

We endeavour to respond to all email queries within 24 hours.

Or write to us at:

Brokersure Ltd
Traveladder Customer Services Department
Digital House
Threshelfords Business Park
Inworth Road
Feering
Colchester
CO5 9SE

Alternatively please give us a call on 0330 880 3604.

We endeavour to respond to all written queries within two working days.

Claims and Overseas Medical Assistance enquiries should be addressed to the parties shown within your insurance policy documents.