We can not assist with claims queries, please direct these to the underwriter at:
Travel Claims Facilities
1 Tower View
Tel: +44 (0) 203 829 6761
We endeavour to respond to all email queries within 24 hours.
Traveladder Customer Services Department
Threshelfords Business Park
Alternatively please give us a call on 0330 880 3604.
We endeavour to respond to all written queries within two working days.
Claims and Overseas Medical Assistance enquiries should be addressed to the parties shown within your insurance policy documents.