Privacy agreement

LAST UPDATED: 19/06/2017

allsafe is a trading style of Brokersure Ltd which is authorised and regulated by the Financial Conduct Authority FCA No: 501719.

Brokersure Ltd is registered in the UK with Company House No: 06902336. Brokersure Group Ltd is the parent company of Brokersure Ltd, Company House Number: 7669842. Both Companies Registered Office: 29a Crown Street, Brentwood, Essex, CM14 4BA.

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The customer, consumer, policy holder or those seeking quotations of insurance policies shall be handled by Brokersure Ltd our regulated company.

Copyright © Brokersure Ltd 2017. All rights reserved. Brokersure Ltd is committed to protecting the privacy of the individuals we encounter in conducting our business. "Personal Information" is information that identifies and relates to you or other individuals (such as your dependants). This Privacy Policy describes how we handle Personal Information that we collect both through:

(collectively (including the Site, Social Media Content, and other marketing related communications) referred to below as electronic services or otherwise), and through other means (for example, from your application and claim forms, telephone calls, emails and other communications with us, as well as from claim investigators, medical professionals, witnesses or other third parties involved in our business dealings with you).

We collect and use your personal information in accordance with our Privacy Policy which includes details about our use of cookies.

1. Who to contact about your personal information

If you have any questions about our use of your Personal Information you can email: enquires@brokersure.com or write to the Compliance Director and/or Data Protection Officer, Brokersure Ltd Digital House, Threshelfords Business Park, Feering, Colchester, Essex, CO5 9SE

2. Personal information that we collect

Depending on your relationship with us (for example, as a consumer policyholder; non-policyholder insured or claimant; witness; commercial broker or appointed representative; or other person relating to our business), Personal Information collected about you and your dependants may include:

3. How we use personal information

We use this personal information to:

4. International transfer of personal information

Due to the global nature of our business, for the purposes set out above we may transfer Personal Information to parties located in other countries (including the United States and other countries that have a different data protection regime than is found in the country where you are based). For example, we may transfer Personal Information in order to process international travel insurance claims and provide emergency medical assistance services when you are abroad. We may transfer information internationally to our group companies, service providers, business partners and governmental or public authorities.

5. Sharing of personal information

Brokersure Ltd may make Personal Information available to:

6. Security

Brokersure Ltd will take appropriate technical, physical, legal and organisational measures, which are consistent with applicable privacy and data security laws. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any Personal Information you might have with us has been compromised), please immediately notify us. (See the "Who to Contact About Your Personal Information" section above.) When Brokersure Ltd provides Personal Information to a service provider, the service provider will be selected carefully and required to use appropriate measures to protect the confidentiality and security of the Personal Information.

7. Retention of personal information

Brokersure Ltd takes reasonable steps to ensure that the Personal Information we process is reliable for its intended use, and as accurate and complete as is necessary to carry out the purposes described in this Privacy Policy. Brokersure Ltd will retain Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Personal information of other individuals

If you provide Personal Information to Brokersure Ltd regarding other individuals, you agree: (a) to inform the individual about the content of this Privacy Policy; and (b) to obtain any legally-required consent for the collection, use, disclosure, and transfer (including cross-border transfer) of Personal Information about the individual in accordance with this Privacy Policy.

9. Marketing preferences

We will provide you with regular opportunities to tell us your marketing preferences, including in our communications to you. To tell us your marketing preferences and to opt-out, you can also contact us by email enquires@brokersure.com or by writing to: Marketing Preference Team, Brokersure Ltd, Digital House, Threshelfords Business Park, Feering, Colchester, Essex. CO5 9SE

We aim to comply with you opt-out request(s) within a reasonable time period. Please note that if you opt-out as described above, we will not be able to remove your Personal Information from the databases of third parties with whom we have already shared your Personal Information (i.e., to those to whom we have already provided your Personal Information as of the date on which we respond to your opt-out request). Please also note that if you do opt-out of receiving marketing communications from us, we may still send you other important administrative communications from which you cannot opt-out. Please note we have a regulatory responsibility to advise you of the expiry of any annual policy irrespective of any requested ‘opt out’.

10. Access and correction requests, questions and concerns

In certain countries, an individual may have the right to access, correct or object to the use of, or request deletion or suppression of Personal Information on certain grounds. Please contact us as set out in the "Who to Contact About Your Personal Information" section above with any such requests or if you have any questions or concerns about how we process Personal Information. Please note that some Personal Information may be exempt from access, correction, objection, deletion or suppression rights in accordance with local privacy and data protection laws.

11. Other information we collect through electronic services and other services "Other Information" is any information that does not reveal your specific identity, such as:

Other information we collect

We and our third-party service providers may collect Other Information in a variety of ways, including:

By aggregating information: We may aggregate and use certain information (for example, we may aggregate information to calculate the percentage of our users who have a particular telephone area code). Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the "Other Information We Collect" section above, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.

12. Third party websites

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the electronic services link. The inclusion of a link on the electronic services does not imply endorsement of the linked site or service by us or by our group companies. Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the information security practices) of other organisations, such as Facebook®, Twitter®, Apple®, Google®, Microsoft®, RIM/Blackberry® or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or electronic device manufacturer, including any Personal Information you disclose to other organisations through or in connection with the electronic services.

13. Use of electronic services by minors

Electronic Services are not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Information directly through the Electronic Services.

14. Changes to this privacy policy

We review this Privacy Policy regularly and reserve the right to make changes at any time to take account of changes in our business and legal requirements. We will place updates on our website. Please take a look at the "LAST UPDATED" date at the top of this Privacy Policy to see when it was last revised.